- SHOP SUN
- SHOP OPTICAL
- WORLD OF PEOPLES
- WORKING OPTICIANS
Due to our warehouse closing for the Labor Day holiday, orders placed after 11:00am PST on Friday, AUGUST 29 will begin processing on Tuesday, SEPTEMBER 2.
Please note: Customer Service will not be available until normal office hours resume on SEPTEMBER 2, 2014.
Oliver Peoples, Inc. operates this Web site.
WHAT INFORMATION ABOUT ME IS COLLECTED AND STORED?
you open an account, participate in a survey or contest or place an order, we collect and store some or all of the information that you provide, including: name, billing address, shipping address, email address, telephone number, credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used to contact you about our sales, special offers and new site features and those of our affiliates, unless you have opted not to receive promotional communications in connection with this Web site. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
We collect and store certain other information automatically whenever you interact with this Web site. For example, we may collect your IP address, browser information, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data every time you visit this Web site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web site, to gather demographic information about our user base as a whole and to provide our customers with a fulfilling shopping experience.
We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
IS INFORMATION COLLECTED FROM CHILDREN?
We do not sell or ship any items ordered through this Web site directly to anyone who we know to be under the age of 14, nor do we collect any personal information from anyone who we know to be under the age of 14. If you are under the age of 14, you should use this Web site only with the involvement of a parent or guardian and should not submit any personal information to us.
WITH WHOM DO YOU SHARE YOUR INFORMATION?
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.
We share aggregated demographic information about our user base with our agents, including agencies or third party vendors so that they can provide marketing analysis and consult on advertising strategies. This information does not identify individual users.
We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of OliverPeoples.com, or any of our respective affiliates, business partners, customers or others. We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web site during a specific time period or purchased a specific product through this Web site. This information generally is shared in an aggregated form.
As with any business, it is possible that as our business develops, we might go through a business transition, such as a merger, acquisition by another company, sale of all or a portion of our assets or buy online stores or other assets. In such transactions, information about customers often is among the transferred assets. You will be notified via a prominent notice on our site for 30 days of any such change in ownership or control of your personal information. You consent to the transfer of your personally identifiable information to any such successor entity unless you notify us via email to the contrary.
IMPORTANT SHIPPING INFORMATION
Currently, we only ship within the Domestic USA, including Alaska, Hawaii and Washington DC, and Canada.
Due to the high value of our product, we require an Adult Signature for all deliveries and do not ship to P.O. boxes or APO/FPO addresses.